BUSINESS PROCESS DESIGN FOR
STRATEGIC MANAGEMENT

Duration

6 weeks, excluding
orientation

Effort

5-7 hours per week,
entirely online

Learning Format

Weekly modules,
flexible learning

Other Detail

Earn an MIT Sloan
certificate

THIS COURSE IS FOR YOU IF

 

  1. You're seeking opportunities for improvement across all areas of your organization, with expert insights from industry leaders.

  2. You want to leverage the relationship between smart work design and the employee engagement that follows.

  3. You wish to gain recognition of your skills and knowledge by earning a certificate of completion from a top-tier university.1

    1 Top Universities (2020).

– Mike Fein, Director of Global Security, Google image

“The online learning experience was seamless and the course flowed well from the first module until the end. My understanding of the topic has been greatly enhanced. I’m surprised at how much I have taken away from this course; I’ve completed previous short courses in other subjects through other schools and found this content more relevant to my work and delivered in a more effective way. The videos throughout the course brought the content home for me.”

– Mike Fein, Director of Global Security, Google

YOU’LL WALK AWAY WITH:

1

A fundamental understanding of how your own management approach and work design can be improved for business efficiencies.

2

The ability to overcome bottlenecks with problem-solving techniques to drive strategic process improvement and solve organizational issues.

3

Practical skills in dynamic work design, enabling a sustainable culture of continuous improvement through automation and business process re-engineering.

4

Access to content, strategies, and thought leadership from the MIT Sloan School of Management’s highly rated on-campus course.

COURSE CURRICULUM

Module 1:
An Introduction to Dynamic Work Design

Identify the need for a contemporary approach to the design of work activities.

Module 2:
The Four Principles of Dynamic Work Design

Apply the four principles associated with Dynamic Work Design to an organization of your choice.

Module 3:
The Problem Statement

Apply the key principles of producing a problem statement.

Module 4:
Structured Problem Solving

Produce the first half of a structured problem-solving document.

Module 5:
Designing Work for People

Propose how an organization of your choice could benefit from the implementation of Dynamic Work Design principles.

Module 6:
Visual Management

Design a visual management board and complete your structured problem-solving document.

YOUR FACULTY DIRECTORS

Nelson Repenning

Associate Dean of Leadership and Special Projects, MIT Sloan

Nelson P. Repenning is the School of Management Distinguished Professor of System Dynamics and Organization Studies at the MIT Sloan School of Management.

Repenning’s early work focused on understanding the inability of organizations to leverage well-established tools and practices. His research has been recognized with several awards, including best paper recognition from both the California Management Review and the Journal of Product Innovation Management.

Today, he focuses on developing the theory and practice of dynamic work design and dynamic management systems, and is a partner at ShiftGear Work Design where he serves as chief social scientist.

Donald Kieffer

Senior Lecturer in Operations Management, MIT Sloan

Donald Kieffer works globally with a focus on knowledge, creative, and executive work. He spent 15 years at Harley-Davidson where he led the Twin Cam 88 engine project and became Vice President of Manufacturing Excellence, responsible for both engine manufacturing and improvement across the company.

He was also Senior Vice President of Operations for a multinational corporation, responsible for 5,000 people globally in manufacturing, engineering, supply chain, quality, and logistics. Kieffer has been managing partner at his consulting company, ShiftGear Work Design, since 2007.

AN ONLINE EDUCATION THAT SETS YOU APART

This MIT Sloan online program is delivered in collaboration with online education provider GetSmarter. Join a growing community of global professionals who have already benefited from the opportunity to:

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Develop new competencies and earn valuable recognition from an international selection of universities, entirely online and on your own time frame

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Enjoy a personalized, people-mediated online learning experience that supports you every step of the way

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Experience a flexible but structured approach to online education as you plan your learning around your life to meet weekly milestones

VIEW COURSE BROCHURE

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